How to Cancel Equifax

Equifax Canada is also known as

  • Equifax (Canada)
  • Equifax Canada

About Equifax Canada

Equifax, a global leader in consumer credit reporting, is one of the “big three” credit bureaus alongside Experian and TransUnion. Founded in 1889 by Guy and Cator Woolford, the company plays a pivotal role in the financial world. Headquartered in Atlanta, Georgia, Equifax operates in 14 countries, managing credit data for over 800 million individuals and 88 million businesses. With over 9,000 employees, it generates $3.1 billion annually by offering services such as credit reporting, fraud prevention, identity theft protection, and credit monitoring. Initially focused on providing businesses with tools to assess consumer creditworthiness, Equifax helped lenders make informed decisions and fostered responsible credit practices. In 1999, the company expanded its services to individual consumers, empowering them to take control of their financial health. These services include credit monitoring, fraud alerts, and identity theft protection, enhancing personal financial security alongside the free annual credit reports mandated by U.S. law. Equifax offers two subscription plans for consumers, each priced at $19.95 per month. The individual plan includes credit monitoring across Equifax, Experian, and TransUnion, fraud alerts, and up to $1 million in identity theft insurance. It also assists with replacing lost or stolen credit cards and ID documents. The family plan, priced the same, extends these benefits to a second adult and up to four children, making it an ideal choice for households seeking comprehensive protection. Both plans renew monthly and can be canceled anytime, providing flexibility for consumers to manage their needs. However, refunds for unused portions of the month are typically not available. Equifax serves both consumers and businesses. Individuals gain tools to monitor their credit, detect fraud, and protect their identity, while businesses benefit from insights to improve credit decision-making and risk management. By continually innovating in credit reporting and fraud prevention, Equifax fosters trust, security, and transparency in today’s financial landscape, enabling individuals and businesses to thrive.

Equifax Canada CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Social Insurance Number
  • Date Of Birth
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • E-mail Address on account
  • Password

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at 1-866-640-2273
  2. Advise the rep that you need to cancel
  3. Give the rep your account info
  4. Request a refund, it never hurts to ask
  5. Be sure to get a confirmation number or email for the cancellation
  6. Be sure to keep the email and/or confirmation info about the cancellation

Login

Follow these steps:

  1. In a browser, goto https://www.consumer.equifax.ca/personal/
  2. Pick the option labeled “Customer Log In”
  3. Get logged in with email address and password
  4. Pick the option labeled “My account”
  5. Navigate down on the page to locate “Manage Billing”
  6. Pick the option labeled “Manage Billing”
  7. Navigate down on the page to locate “Cancel Membership”
  8. Pick the option labeled “Cancel Membership”
  9. Now enter your information
  10. Be sure to keep the email and/or confirmation info about the cancellation

MORE ABOUT Equifax Canada

Address
Address 1Equifax Canada Co, National Consumer Relations
Address 2Box 190
CityMontreal
State/Province/RegionQuebec
Zip/Postal CodeH1S 2Z2
CountryCanada
Contact Information
Phone 11-866-820-8911
Phone 21-800-871-3280
Main Site Urlhttps://www.consumer.equifax.ca/personal
Help Site Urlhttps://help-en.equifax.ca/s
Facebook Urlhttps://www.facebook.com/Equifax
Twitter Urlhttps://twitter.com/EquifaxInsights
Policies
Terms Of Service Urlhttps://www.consumer.equifax.ca/terms
Privacy Policy Urlhttps://www.consumer.equifax.ca/privacy