How to Cancel Tractive

Tractive is also known as

  • Tractive
  • Tractive Inc

About Tractive

In our modern, fast-paced world, ensuring the safety and welfare of our canine companions takes on paramount importance. The distress of losing a pet is an experience no pet owner wishes to endure. Thankfully, technological advancements have opened avenues for innovative solutions that aid pet owners in safeguarding the security of their beloved animals. At the forefront of this transformative market stands Tractive, a leading manufacturer of pet monitoring devices, poised to redefine the game. Established in 2012, Tractive has emerged as a pioneering force in the realm of pet monitoring technology. The company’s mission is simple yet profound: to create products that empower pet owners and grant them a profound peace of mind. Through their unwavering commitment to crafting dependable and user-friendly solutions, Tractive has cultivated a global community of pet owners who place their trust in their offerings. At the heart of Tractive’s portfolio lies a range of GPS trackers, leveraging cutting-edge technology to provide real-time tracking of your pet’s whereabouts. These compact, lightweight devices seamlessly attach to your pet’s collar, ensuring their security no matter where their adventures take them. Employing a fusion of GPS, cellular, and Wi-Fi technologies, these trackers furnish consistent and reliable location updates. This empowers pet owners to effortlessly trace their furry companions using a smartphone app or a web browser. The Tractive GPS trackers present a holistic solution for pet enthusiasts who seek to maintain a vigilant watch over their pets, replete with features such as geofencing and activity monitoring. Tractive’s insight into the imperative of uninterrupted connectivity has fortified the foundation of their tracking devices. Designed for operability across more than 150 countries, these trackers extend their reach, enabling pet owners to monitor their pets even when separated by vast distances. Compatibility with both iOS and Android platforms further ensures accessibility to a diverse array of smartphone users. Moreover, Tractive’s trackers boast impressive battery longevity, alleviating the need for frequent recharging. This perpetual energy supply guarantees pet owners an unwavering 24/7 vigilance over their furry companions. Yet, Tractive’s commitment to pet safety transcends mere location tracking. To the company, pets are not just animals but cherished family members. This ethos drives Tractive to furnish added features like health monitoring and virtual playdates. Such functionalities empower pet owners to oversee their pets’ activity levels, establish fitness targets, and even connect with fellow pet enthusiasts for virtual playdates, cultivating a sense of community among pet lovers. In culmination, Tractive has indelibly etched its mark onto the pet monitoring landscape, offering trailblazing products that champion pet safety and well-being. Their GPS trackers provide pet owners with an invaluable peace of mind, enabling them to maintain an unwavering vigil over their four-legged companions. With an unswerving dedication to continuous improvement and customer contentment, Tractive has solidified its position as a cherished ally to pet owners worldwide. Continuously at the forefront of technological advancement, Tractive stands resolute in its mission to empower pet owners and ensure the security of our treasured animal companions.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge


Follow these steps:

  1. Address and send the email to [email protected]
  2. Compose an email requesting cancellation, for a confirmation number and final billing details

Web Form

Follow these steps:

  1. In a browser, goto
  2. Now enter your information
  3. Request cancellation in message box
  4. Pick the option labeled submit

Web Chat

Follow these steps:

  1. In a browser, goto
  2. Pick the option labeled chat with us
  3. Advise the rep that you need to cancel
  4. Be sure to get a confirmation number or email for the cancellation
  5. Make sure that you won’t be charged again
  6. Be sure to keep the email and/or confirmation info about the cancellation


Address 11448 NW Market Street
Address 2Suite 500
Zip/Postal Code98107
CountryUnited States
Contact Information
Email 1[email protected]
Email 2[email protected]
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