Sprint, a major name in U.S. wireless services, offered reliable coverage and attractive unlimited data plans to millions of customers. With headquarters in Overland Park, Kansas, Sprint’s history includes mergers with companies such as GTE Sprint, US Sprint, and Nextel. The company served customers in the U.S., Puerto Rico, and the Virgin Islands and had more than 4,500 store locations.
SoftBank Group Corp. owned the majority of Sprint, and the company operated subsidiaries like Boost Mobile and Virgin Mobile USA. Its leadership team included Marcelo Claure and Michel Combes.
Sprint’s wireless plans included Unlimited Basic ($60), Plus ($70), and Premium ($80), offering increasing levels of high-speed data, hotspot access, video quality, and streaming perks like Hulu, Tidal, and Amazon Prime.
For those ending service, our cancellation guide helps users navigate the process clearly from what to prepare to avoiding fees.
Sprint CANCEL GUIDES
Get together the following account information:
Account holder name
Account phone number
Account PIN
The Answer to the Security Question setup on your account
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-800-877-4646
Advise the rep that you need to cancel
Give the rep your account info
Make sure that you won’t be charged again
Be sure to get a confirmation number or email for the cancellation
Be sure to keep the email and/or confirmation info about the cancellation
