Kentwood Springs is a bottled water delivery service that was created in Kentwood, Louisiana in 1963. Their delivery service is available to both residential and commercial customers throughout Louisiana, Alabama, Mississippi, and Florida. Primo Water, Kentwood Springs’ sibling company, rents out water dispensers for personal and business use. The parent business, DS Services, owns both companies. Kentwood Springs encourages environmental and social responsibility through recycling, water management, in-kind gifts, and disaster relief to communities.
The delivery intervals are every two weeks. Bottled water in 3- and 5-gallon sizes is available for use with rental dispensers. Customers can select between spring, distilled, fluoridated, and artisanal water. Kentwood Springs also provides delivery of name-brand sparkling waters, bottled water case packs, tea, coffee, and chocolate. They also provide water dispenser cleaning services for $59.99 per month, which is added to the bill.
Customers sign up for the service by setting up auto-pay with a credit or debit card. DS Services, the parent firm, places a $50.00 authorisation hold on the card and may conduct a credit check on residential clients. A new account can be opened by visiting the company’s website or calling 866-407-7873. Once the account is established, a service representative will come out to install the dispenser, review operating procedures, and discuss where empty bottles will be stored for pickup. The initial service call must be attended by someone over the age of 18.
Prices vary depending on the water type, dispenser type, and any additional add-on goods selected by the consumer. They also have a Refer a Friend program that gives both the customer and the new client a $25.00 credit.
Kentwood Springs provides full online account management, including the ability to change pre-set delivery days, manage products scheduled for delivery, payment method, and so on.
Kentwood Springs CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact customer service at 1-866-407-7873
Advise the rep that you need to cancel
Be sure to get a confirmation number or email for the cancellation
Make sure that you won’t be charged again
Be sure to keep the email and/or confirmation info about the cancellation
