How to Cancel Kentwood Springs

Kentwood Springs is also known as

  • Kentwood Springs
  • DS Services of America Inc

About Kentwood Springs

Kentwood Springs is a bottled water delivery service that was created in Kentwood, Louisiana in 1963. Their delivery service is available to both residential and commercial customers throughout Louisiana, Alabama, Mississippi, and Florida. Primo Water, Kentwood Springs’ sibling company, rents out water dispensers for personal and business use. The parent business, DS Services, owns both companies. Kentwood Springs encourages environmental and social responsibility through recycling, water management, in-kind gifts, and disaster relief to communities. The delivery intervals are every two weeks. Bottled water in 3- and 5-gallon sizes is available for use with rental dispensers. Customers can select between spring, distilled, fluoridated, and artisanal water. Kentwood Springs also provides delivery of name-brand sparkling waters, bottled water case packs, tea, coffee, and chocolate. They also provide water dispenser cleaning services for $59.99 per month, which is added to the bill. Customers sign up for the service by setting up auto-pay with a credit or debit card. DS Services, the parent firm, places a $50.00 authorisation hold on the card and may conduct a credit check on residential clients. A new account can be opened by visiting the company’s website or calling 866-407-7873. Once the account is established, a service representative will come out to install the dispenser, review operating procedures, and discuss where empty bottles will be stored for pickup. The initial service call must be attended by someone over the age of 18. Prices vary depending on the water type, dispenser type, and any additional add-on goods selected by the consumer. They also have a Refer a Friend program that gives both the customer and the new client a $25.00 credit. Kentwood Springs provides full online account management, including the ability to change pre-set delivery days, manage products scheduled for delivery, payment method, and so on.

Kentwood Springs CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at 1-866-407-7873
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Make sure that you won’t be charged again
  5. Be sure to keep the email and/or confirmation info about the cancellation


Follow these steps:

  1. Address and send the email to [email protected]
  2. Compose an email requesting cancellation, for a confirmation number and final billing details

Web Form

Follow these steps:

  1. In a browser, goto
  2. Now enter your information
  3. Request cancellation in message box
  4. Pick the option labeled submit

MORE ABOUT Kentwood Springs

Address 1200 Eagles Landing Blvd
Zip/Postal Code33810
CountryUnited States
Contact Information
Phone 11-866-407-7873
Email 1[email protected]
Twitter Url
Facebook Url
Main Site Url
Help Site Url
Contact Form Url
Terms Of Service Url
Privacy Policy Url