How to Cancel Kanopy

Kanopy is also known as

  • Kanopy
  • Kanopy Inc

About Kanopy

Kanopy is a popular streaming service that offers a wide range of films and documentaries. Unlike other streaming platforms, Kanopy is unique in its approach as it focuses primarily on providing a diverse collection of critically acclaimed films and documentaries. Founded in 2008, the platform has grown to become a go-to destination for film enthusiasts and academics who are looking for educational and entertaining content. Kanopy’s library comprises more than 30,000 titles that span various categories, from classics and international cinema to indie films and documentaries. The platform prides itself on providing its users with access to a curated selection of award-winning films that are not usually available on other streaming platforms. One of the unique features of Kanopy is its partnerships with universities and public libraries. The platform partners with academic institutions to offer its films and documentaries to educators and students, providing them with an educational tool to enhance their learning experience. The platform also partners with public libraries to give their patrons access to its content, creating a community of film enthusiasts who share their love for cinema. Kanopy’s user interface is user-friendly and easy to navigate. Users can search for films by title, director, or genre, and create their customized watchlists. The platform also offers features such as playback speed control and closed captions, making it accessible to a broader audience. The platform is also committed to social responsibility and actively works to promote diversity and inclusion. It offers a broad range of films and documentaries that celebrate diversity and different cultures, promoting inclusivity and openness. In conclusion, Kanopy is an exceptional streaming service offering an impressive library of award-winning films and documentaries. It’s user-friendly, socially responsible, and has unique partnerships with public libraries and educational institutions. Whether you’re a film enthusiast, educator, or simply interested in broadening your knowledge and worldview, Kanopy is the ideal platform for you.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Membership number

Phone (Live Agent)

Follow these steps:

  1. Contact customer service at (415) 513-1026
  2. Advise the rep that you need to cancel
  3. Be sure to get a confirmation number or email for the cancellation
  4. Make sure that you won’t be charged again
  5. Be sure to keep the email and/or confirmation info about the cancellation

Web Form

Follow these steps:

  1. In a browser, goto
  2. Now enter your information
  3. Fill in form and request cancellation


Follow these steps:

  1. Address and send the email to [email protected]
  2. Compose an email requesting cancellation, for a confirmation number and final billing details


Address 1781 Beach Street
Address 2Suite 200
CitySan Francisco
Zip/Postal Code94109
CountryUnited States
Contact Information
Phone 1(415) 513-1026
Email 1 [email protected]
Email 2[email protected]
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