How to Cancel Desert Sports and Fitness

• Desert Sports and Fitness

Desert Sports and Fitness is a Tucson, Arizona fitness instruction facility with two locations. The company’s president is Frank Robles, and it was incorporated in 2002. They offer weight loss, gain, general conditioning, rehabilitation, and athletic training programs. Memberships at both locations range from $32.50 to $499.00 per month, depending on the level of services provided. Customers are required to sign a membership agreement that binds them to a membership term that varies with the membership level. Membership agreements contain a 60-day revocation clause, and members are required to pay monthly dues until the cancellation period expires. Desert Sports and Fitness utilizes Paramount Acceptance for billing and collections; typically, this third-party entity will appear on the customer’s credit card statement. Desert Sports and Fitness has been BBB-accredited since 2008 and currently holds a “A” rating. While there have been some complaints on the BBB website, the majority of them concern invoicing confusion during COVID-19 and the 60-day membership cancellation clause. Desert Sports and Fitness provides prospective members with a Free Fitness Evaluation and a meeting with their fitness professionals to discuss fitness goals, create a fitness program, and enable prospective members to experience the facilities prior to joining. Desert Sports and Fitness also offers the Desert Speed School program. This program is designed for younger athletes and focuses on assisting them excel through individual or small group training sessions. Desert Sports and Fitness offers personalized fitness options not always available at franchise fitness centers such as Planet Fitness and Orangetheory. Many individuals who are prepared to pay a premium for more customized fitness programs prefer a fitness center that is smaller and more personalized.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. In a browser, goto https://desertsportsandfitness.com/contact-us/
2. Now enter your information
3. Request cancellation in message box
4. Pick the option labeled submit

Follow these steps:

1. Address and send the email to [email protected]
2. Compose an email requesting cancellation, for a confirmation number and final billing details

Follow these steps:

1. Contact customer service at of the location you are trying to cancel
2. Advise the rep that you need to cancel
3. Be sure to get a confirmation number or email for the cancellation
4. Make sure that you won’t be charged again
5. Be sure to keep the email and/or confirmation info about the cancellation